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Can your products be customized?
Yes. We offer OEM/ODM customization for product dimensions, materials, colors, packaging, and other requirements. Contact us with your specifications for a tailored solution and quotation.
What is the minimum order quantity (MOQ)?
The MOQ varies depending on the product model, but it is generally 50–100 pieces. Sample orders are also available for product evaluation. Please contact us for the specific MOQ and sample details for your selected model.
Can I customize the logo, color and packaging?
Yes. Logo, product color, packaging and other appearance details can be customized according to your requirements. Please send us your design or specifications for evaluation.
How can I pay for my order?
We accept T/T (bank transfer) ,Alibaba
Pay for international payments. For orders settled in RMB, we also accept Alipay, WeChat Pay, and bank transfer. Detailed payment instructions will be provided in the order confirmation.
How long does shipping take?
Shipping time depends on the destination country and shipping method. Dedicated shipping lines generally take around 15 days, while sea freight typically takes around 35 days. Actual transit times may vary depending on the destination, customs clearance, and logistics arrangements.
Which Intel and AMD sockets do your CPU coolers support?
Socket compatibility varies by cooler model. Our CPU air coolers and AIO liquid coolers support a wide range of Intel and AMD platforms. Please check the specifications on each product page or contact us with your CPU socket model.
What materials can you machine?
We work with aluminum alloy, stainless steel, steel, titanium and other metal materials. Material selection can be discussed according to the required strength, appearance, weight and application.
What files should I provide for a CNC quotation?
For an accurate quotation, we recommend providing a 3D CAD file together with a 2D drawing showing dimensions, tolerances, material, surface finish and required quantity. Samples can also be evaluated when drawings are unavailable.
How can I get a quotation?
Please send us the product model, required quantity and customization requirements. For CNC projects, please include your drawings or CAD files. The more complete the information, the more accurately we can evaluate your project and provide a quotation.